SevenRooms
Guest experience and retention platform combining reservations, waitlist, table management and CRM for hospitality operators.
What it does
SevenRooms provides an integrated reservation and table management system built for restaurants, bars, and multi-venue hospitality groups. The platform manages bookings, waitlists, and floor plans while capturing guest data and preferences across all touchpoints.
The system includes direct booking widgets, automated communications, and shift-based reporting. Operators use it to track covers, manage VIP profiles, and coordinate service across front-of-house teams in real-time.
Integrations connect to POS systems, delivery platforms, and marketing tools. The platform is designed for both independent operators and large hospitality groups managing multiple concepts.
Key Features
- Reservation management with real-time table status and floor plan control
- Guest CRM tracking visit history, preferences, spend and allergen notes
- Direct booking widget for website integration without third-party commission
- Automated pre-arrival and post-visit communications via SMS and email
- Waitlist management with SMS notifications for walk-in guests
- Shift reports showing covers, revenue, booking sources and table turn times
- VIP tagging and custom segmentation for marketing campaigns
- POS integration to pull check data into guest profiles
Connect with SevenRooms
Want to learn more or start a conversation? Send an enquiry and we'll pass it to the SevenRooms team.